May 9, 2020
By Elvia Limón, The Texas Tribune
KTXS 12
https://ktxs.com/news/local/mental-health-hotline-helping-texans-navigate-covid-19-pandemic
Within the first month of its launch, the state’s new mental health support line received nearly 2,000 calls from Texans in 100 counties who were experiencing fears of getting sick, feelings of isolation from social distancing and anxiety over a crashing economy caused by the coronavirus pandemic.
One call came from an 87-year-old woman living at an assisted living facility who said she felt frustrated about not being able to be near her loved ones. By the end of the call, she thanked the person on the line for making suggestions on how to use technology to reach out to her family and for chatting with her for a few minutes.